MO-400: Microsoft Outlook Associate - Office 2019

As a candidate for this certification, you demonstrate your ability to apply the main features of Outlook 2019, such as:

◉ Customizing the Outlook UI format message content.

◉ Creating or inserting graphic elements.

◉ Sending and responding to emails and meeting requests.

MO-400: Microsoft Outlook Associate - Office 2019

Other application examples include:

◉ Creating calendars.

◉ Coordinating building resources.

◉ Assigning meeting action items.

As a candidate, you should:

◉ Have approximately 150 hours of instruction and hands-on experience with the product.

◉ Have proven competency at an industry associate-level.

◉ Be ready to enter the job market.

Microsoft Outlook Associate (Office 2019) Exam Summary:

Exam Name	Microsoft Office Specialist - Outlook Associate (Office 2019)
Exam Code	MO-400
Exam Price	$100 (USD)
Exam Price	60 mins
Number of Questions	40-60
Passing Score	700 / 1000
Sample Questions	Microsoft Outlook Associate (Office 2019) Sample Questions
Practice Exam	Microsoft MO-400 Certification Practice Exam

Microsoft MO-400 Exam Syllabus Topics:

Topic	Details
Manage Outlook settings and processes
Customize Outlook settings	- change the display of messages, calendar items, contact records, and tasks - add accounts - configure automatic replies
Configure mail settings	- specify default fonts for new messages and responses - customize reply message settings - create, assign, and modify signatures
Perform search operations	- create search folders - search for messages, calendar items, contacts, and tasks - search by using advanced find
Print and save information	- print message, calendar, contact, and task information - save message attachments - preview message attachments - save messages in alternative formats
Manage messages
Create messages	- add or remove message attachments - designate recipients by using courtesy copy (CC) and blind courtesy copy (BCC) - use @mention to get someone’s attention - forward and reply to messages - flag outgoing messages for follow up - set the importance and sensitivity of outgoing messages
Insert message content	- insert hyperlinks - insert images - add signatures to individual messages
Organize and manage messages	- sort messages - create folders - move messages between folders - categorize messages - flag received messages - ignore conversations - change the display of messages
Manage schedules
Create and manage calendars	- set calendar work times - manage multiple calendars
Create appointments, meetings and events	- create recurring calendar items - cancel meetings - create calendar items from messages - set calendar item times and time zones - set up meetings by using the scheduling assistant - set availability for calendar items
Organize and manage appointments, meetings, and events	- forward calendar items - configure reminders - invite meeting participants - respond to invitations - update individual or recurring calendar items
Manage contacts and tasks
Create and manage contact records	- import contacts from external sources - edit contact information - share contacts
Create and manage contact groups	- create and delete contact groups - add contacts to existing contact groups - update contacts within contact groups - delete contact group members
Create and manage tasks	- Create and manage tasks