This exam measures your ability to accomplish the following technical tasks: deploy and manage a Microsoft 365 tenant; implement and manage identity and access in Microsoft Entra ID; manage security and threats by using Microsoft 365 Defender; and manage compliance by using Microsoft Purview.
If you’re an administrator who deploys and manages Microsoft 365 and performs Microsoft 365 tenant-level implementation and administration of cloud and hybrid environments, this exam is designed for you.
As a Microsoft 365 administrator, you:
◉ Function as the integrating hub for all Microsoft 365 workloads.
◉ Coordinate across multiple Microsoft 365 workloads.
◉ Work with architects and other administrators responsible for workloads, infrastructure, identity, security, compliance, endpoints, and applications.
As a candidate for this exam, you have functional experience with all Microsoft 365 workloads and Microsoft Entra ID, and have administered at least one of these. You should also have a working knowledge of the following:
◉ Networking
◉ Server administration
◉ DNS
Microsoft 365 Administrator Exam Summary:
| Exam Name | Microsoft 365 Certified - Enterprise Administrator Expert |
| Exam Code | MS-102 |
| Exam Price | $165 (USD) |
| Exam Price | 120 mins |
| Number of Questions | 40-60 |
| Passing Score | 700 / 1000 |
| Sample Questions | Microsoft 365 Administrator Sample Questions |
| Practice Exam | Microsoft MS-102 Certification Practice Exam |
Microsoft MS-102 Exam Syllabus Topics:
| Topic | Details |
| Deploy and manage a Microsoft 365 tenant (25-30%) | |
| Implement and manage a Microsoft 365 tenant | - Create a tenant - Implement and manage domains - Configure organizational settings, including security, privacy, and profile - Identify and respond to service health issues - Configure notifications in service health - Monitor adoption and usage |
| Manage users and groups | - Create and manage users - Create and manage guest users - Create and manage contacts - Create and manage groups, including Microsoft 365 groups - Manage and monitor Microsoft 365 license allocations - Perform bulk user management, including PowerShell |
| Manage roles in Microsoft 365 | - Manage roles in Microsoft 365 and Microsoft Entra - Manage role groups for Microsoft Defender, Microsoft Purview, and Microsoft 365 workloads - Manage delegation by using administrative units - Implement privileged identity management for Microsoft Entra roles |
| Implement and manage identity and access in Microsoft Entra ID (25-30%) | |
| Implement and manage identity synchronization with Microsoft Entra ID | - Prepare for identity synchronization by using IdFix - Implement and manage directory synchronization by using Microsoft Entra Connect cloud sync - Implement and manage directory synchronization by using Microsoft Entra Connect - Monitor synchronization by using Microsoft Entra Connect Health - Troubleshoot synchronization, including Microsoft Entra Connect and Microsoft Entra Connect cloud sync |
| Implement and manage authentication | - Implement and manage authentication methods, including Windows Hello for Business, passwordless, tokens, and the Microsoft Authenticator app - Implement and manage self-service password reset (SSPR) - Implement and manage Microsoft Entra Password Protection - Implement and manage multi-factor authentication (MFA) - Investigate and resolve authentication issues |
| Implement and manage secure access | - Plan for identity protection - Implement and manage Microsoft Entra Identity Protection - Plan Conditional Access policies - Implement and manage Conditional Access policies |
| Manage security and threats by using Microsoft 365 Defender (25-30%) | |
| Manage security reports and alerts by using the Microsoft 365 Defender portal | - Review and take actions to improve the Microsoft Secure Score in the Microsoft 365 Defender portal - Review and respond to security incidents and alerts in Microsoft 365 Defender - Review and respond to issues identified in security and compliance reports in Microsoft 365 Defender - Review and respond to threats identified in threat analytics |
| Implement and manage email and collaboration protection by using Microsoft Defender for Office 365 | - Implement policies and rules in Defender for Office 365 - Review and respond to threats identified in Defender for Office 365, including threats and investigations - Create and run campaigns, such as attack simulation - Unblock users |
| Implement and manage endpoint protection by using Microsoft Defender for Endpoint | - Onboard devices to Defender for Endpoint - Configure Defender for Endpoint settings - Review and respond to endpoint vulnerabilities - Review and respond to risks identified in the Microsoft Defender Vulnerability Management dashboard |
| Manage compliance by using Microsoft Purview (15-20%) | |
| Implement Microsoft Purview information protection and data lifecycle management | - Implement and manage sensitive info types by using keywords, keyword lists, or regular expressions - Implement retention labels, retention label policies, and retention policies - Implement sensitivity labels and sensitivity label policies |
| Implement Microsoft Purview data loss prevention (DLP) | - Implement DLP for workloads - Implement Endpoint DLP - Review and respond to DLP alerts, events, and reports |
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